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Does the keyboard still call to you? Do you dream of a simpler life? We all do at times. Here's how to deal with those pangs.
I recently had the privilege of giving a speech at my alma mater,
Cornell University, and wandering the campus brought back memories.
Other than a building boom, the nearly 20 years had brought few changes
to the campus. It was still clean and beautiful, and the only thing
missing was the group of Hacky Sack players on the quad, who had been
replaced by the decidedly more violent Society for Creative Anachronism
kids, wearing armor and shields and whacking each other (rather hard)
with wooden swords.
I'm now at an age when I'm supposed to get nostalgic for my college
days, and I was. What if I could go back and be a student again? The
learning (and drinking, I suppose) called to me, and it got me thinking
about a lot of managers I know.
At one time or another, most technical managers long to do technical
work. For most of us, hands-on production dominated our early careers,
and just as a yearning for youth reached out to me, technical work
sends out a siren's call to managers.
But, as opposed to my consequence-free indulgent fantasy, heeding the
call of technical work endangers the careers of managers and the health
of their projects.
Why is this desire so common? I've got a few theories:
A yearning to relive your glory days. Management generally
doesn't offer the same thrill of many early career successes. It's hard
to get the sense of accomplishment that comes with making some bit of
technology jump through particularly challenging hoops.
A longing for simpler times and work. Managerial work is often
subtle and ambiguous. It's hard to know if things are going well or
not. Politics can be messy, and emotions baffling. Technology, while
complex, offers a much clearer landscape.
A desire for immediate results. Management successes typically
take months or even years to realize. Technology offers quick feedback.
There's nothing like seeing that new window pop up for the first time
and do exactly what you want it to do.
So, what's the big deal if a manager indulges in a little geeking out?
There are a number of dysfunctional behaviors that I associate with
this:
Micromanagement. The urge to stay hands-on often results in
managers trying to micromanage their technical staffs. This is a bad
idea, in part because it's impossible to be up to date on all the
minutiae of everyone's work. But, more important, micromanagement
conveys a lack of trust of the technical professionals a manager is
supposed to be overseeing and nurturing.
Unqualified decision-making. In most cases, managers who engage
in technical work are not really as knowledgeable as they think they
are. They may have been in the past, but current competency is often an
illusion. Wresting technical decision-making away from technical staff
often works out badly.
Wasted time. Technical work takes lots of time and
concentration. It's easy for managers to lose enormous amounts of time
doing things that could be better and more productively done by others.
Abandoned responsibilities. Perhaps worst of all, managers
frequently neglect the responsibilities of leadership when they pick up
technical work. When they revisit their old comfort zones, no one is
fulfilling important management functions.
Since getting their hands back on technology is such a natural wish,
how should managers deal with these longings? It seems pointless to
suggest that they should just "get over it." Relying solely on
willpower is rarely a feasible option. So I'll suggest a couple of
other strategies:
Forgive yourself for having these feelings. It's perfectly
normal and healthy to reflect on the past and long for the good times.
Some days, it's all the joy we're going to get. Management can be a
tough job, and one that gets you dang little sympathy. Realize that
this does not mean that you shouldn't have gone into managerial work.
Allow yourself a small indulgence. Whether at work or at home,
give yourself permission to do one small technical thing. If your team
is working on a project, get someone to assign you a little task,
preferably one that's off the critical path. Then be a team player and
enjoy a small -- and I repeat small -- amount of tech time. Or,
if that's not feasible or politically wise, go home and set up a
server. Buy yourself a few toys and go into the geek cave for a while.
It's much better to play around a little in a contained space than to
invade other people's work.
So when you hear the siren's song, lash yourself to a keyboard and hold
on tight. You can get through it without leading all your people onto
the rocks.
Paul Glen
is the Founder and Editor of GeekLeaders.com. He is also a columnist
for Computerworld and the author of the award-winning book "Leading
Geeks: How to Manage and Lead People Who Deliver Technology." You can
read more about his speaking and consulting at www.paulglen.com.
© Copyright by Computerworld Inc., One Speen Street, Framingham,
MA, 01701. Reprinted by permission of Computerworld. All Rights
Reserved.
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