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Geek Leader Competencies

There are many abilities, skills, and behaviors associated with successful technical leadership. Here you'll find articles related to the four major categories of individual competencies that must be understood and practiced: Personal, Interpersonal, Informational, and Other Competencies.




You Can't Outsource Retention PDF Print E-mail
Interpersonal Competencies
Written by Paul Glen   
Sunday, 23 September 2007

Excuse me?" I said to my new boss with barely concealed incredulity.

"You shouldn't thank your people for just doing their jobs. That's what the paycheck is for."

Last Updated ( Sunday, 23 September 2007 )
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The Delegation Boomerang PDF Print E-mail
Interpersonal Competencies
Written by Paul Glen   
Sunday, 23 September 2007
Have you ever noticed that delegation doesn't always work? Have you ever given one of your subordinates a task and a few days later found it back on your to-do list? I call this the delegation boomerang effect.
Last Updated ( Sunday, 23 September 2007 )
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10 No Cost Ways to Move Your IT Shop from Mediocrity to Greatness PDF Print E-mail
Interpersonal Competencies
Written by Robby Bryant   
Tuesday, 07 August 2007

Have you ever taken a look at those "Top 100 IT Shops to Work For" and asked yourself why your shop can't be more like these.  For those CIO's, Director's and Manager's who are struggling with ways to keep talented IT employees while making their IT shop a better place to work, here are a few tips to consider that will not cost you a dime:

Last Updated ( Sunday, 23 September 2007 )
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Sometimes It Takes a Tyrant PDF Print E-mail
Interpersonal Competencies
Written by Paul Glen   
Saturday, 14 July 2007
Sometimes a manager needs to be a tyrant.  On rare occasions, anything less is a disservice to one’s organization and an abdication of responsibility. Even the most open, consensus-oriented manager needs to be prepared to use dictatorial powers now and then.
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How To Ask Beautiful Questions PDF Print E-mail
Interpersonal Competencies
Written by Thejendra BS   
Saturday, 07 July 2007

The world is full of people who love to ask tough questions. Interviews, talk shows, blogs, corporate seminars, meetings, vendor discussions, business strategies, IT support, journalism, service level agreements, etc., are all about bombarding someone with truckloads of smart and intelligent sounding questions. And a large percentage of those questions just don't have answers. Recently I was watching an award program on a business TV channel where a bunch of reputed CEOs, CFOs, COOs, etc., were judges in a young entrepreneur program. Each young entrepreneur was to present a business case for the winning entry. However, the program was going nowhere as the judges were not allowing any participant to complete any sentence and would constantly bombard them with questions after questions. And the judges were even firing questions at each other and answering every question with another question. Every young participant half their age were being ripped to pieces with their incessant and often cynical questions. Mercifully the program ended soon.

Last Updated ( Sunday, 23 September 2007 )
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Identify Your Stress Triggers PDF Print E-mail
Personal Competencies
Written by Thejendra BS   
Monday, 04 June 2007

If you were to type the word "stress" in any internet search engine you will get a billion pieces of information related to stress and the harm it can cause. A general dictionary defines stress as, "A specific response by the body to a stimulus, as fear or pain that disturbs or interferes with the normal physiological equilibrium of an organism, mental, or emotional strain or tension." The word stress is derived from the Latin word ‘stringere' meaning to ‘draw tight' describing hardships.

 

 

Last Updated ( Thursday, 26 July 2007 )
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Is Arrogance Creeping In On You? PDF Print E-mail
Personal Competencies
Written by Thejendra BS   
Thursday, 17 May 2007
A general dictionary defines arrogance in many ways like, “offensive display of superiority, self-importance, overbearing pride, pompous, haughtiness, behaving in a superior manner toward inferiors, etc.” Each one of us would have definitely seen or experienced arrogance by someone at some time.
Last Updated ( Thursday, 26 July 2007 )
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Detecting Disaster Projects PDF Print E-mail
Informational Competencies
Written by Paul Glen   
Sunday, 13 May 2007

Even by optimistic estimates, about 75% of projects are late, over budget, missing major functionality or canceled outright. So depending on your definition, most of our projects end up somewhere between failure and disaster.  One key to success is to detect the disasters early.

 

Last Updated ( Sunday, 13 May 2007 )
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Customer Service and the Red Carpet Treatment PDF Print E-mail
Interpersonal Competencies
Written by Paul Glen   
Sunday, 13 May 2007

My favorite airline recently gave me the red carpet treatment, and I didn't like it one bit. It reminded me of the abject stupidity of some of our generally accepted notions about customer service and that we need to think more carefully about them.

 

Last Updated ( Sunday, 13 May 2007 )
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Unusual Cures For Boring Meetings PDF Print E-mail
Interpersonal Competencies
Written by Thejendra BS   
Tuesday, 01 May 2007

It is not even 10:00 am on Monday morning and it is already time to rush into one of those dreadful weekly status report meetings, a ritual that started sometime in your previous birth. You know no one will have anything substantial to report, a few trumpeters will hype up their trivial tasks, someone will hijack the whole meeting, a few egos will get bruised, and the meetings will go on till eternity or until your bladders burst. And those cups of coffee, tea and biscuits are fast taking you many steps closer to indigestion and ulcers.

 

Last Updated ( Thursday, 26 July 2007 )
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Tips for Victims of Workplace A$$holes PDF Print E-mail
Interpersonal Competencies
Written by Bob Sutton   
Wednesday, 25 April 2007

I've talked a lot here about methods for enduring abusive bosses and co-workers.  Some of these tips come from your comments and e-mails, some from the No Asshole Rule, and some from academic research. But I have only presented these tips in bits and pieces, so I thought it would be useful to list some of the most effective methods in one place.

Before I get to the rest of the tips, one is in a class by itself:

 

 

Last Updated ( Wednesday, 25 April 2007 )
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billg: Where did you get this date? jimmc: Out of my ass? PDF Print E-mail
Interpersonal Competencies
Written by Jim and Michele McCarthy   
Saturday, 07 April 2007
 

 From our four part series, "The Foundations of Mediocrity" 

The bread and butter of all the foundations of mediocrity, the one that most of us really commit our mindlessness to, is the schedule. Scheduling your project, that can absorb almost all of your craziness. And with a single fell swoop, at that! It can paralyze your thinking, blunt your imagination, break your creativity and reduce your procreativity to zero. The schedule is a potent nullifier. It is the queen of all mediocrity fountains.

Last Updated ( Wednesday, 25 April 2007 )
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The Consultant's Role PDF Print E-mail
Personal Competencies
Written by David Maister   
Tuesday, 13 March 2007

Early in my career, the management team of a large professional firm asked my opinion about how they were conducting their affairs. I responded with a very honest, direct and candid answer-"Here are the things you are messing up, and this is what you should have been doing!" To my surprise, I was fired for being a disruptive influence. This was hard to understand, since I knew (and I knew that they knew) that I was correct in my diagnosis and prescriptions.

 

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Booting Perfection PDF Print E-mail
Interpersonal Competencies
Written by Jim and Michele McCarthy   
Monday, 12 March 2007

Last time we posted at geekleaders, we told the story of how a collection of best practices know as the Core System came to be. These are commitments and personal/interpersonal protocols, a sort of software for your head.  Here is one very useful protocol. It is presented as a game, but it is a transcendent game.

Last Updated ( Saturday, 07 April 2007 )
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Booting the Core (A Set of Interpersonal Prototols for Booting People and Teams) PDF Print E-mail
Interpersonal Competencies
Written by Jim and Michele McCarthy   
Friday, 02 March 2007
The Core Commitments and The Core Protocols are a collection of codified best practices that came out of our teamwork laboratory, called BootCamp, compiled over a ten year period, and now in Version 3. See bio, below, for links. The story of their evolution is of interest because a) they actually work, and this is because of their mode of genesis and b) it makes a good story, and c) in future posts here, we will include and discuss them.

Last Updated ( Tuesday, 13 March 2007 )
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Learn India in 12 Easy Steps PDF Print E-mail
Informational Competencies
Written by Thejendra BS   
Tuesday, 20 February 2007

India has become the hot low cost outsourcing destination for many western companies, and everyone is hating and loving it at the same time. As it is a hot destination too many western businessmen often burn their hands by touching the wrong buttons. But, any international businessman who wants to successfully take advantage of the pluses and minuses of India must first understand the complex kaleidoscope of this country and the way Indians think, act, see, hear and believe. Doing business with India is more than just a low cost English destination, computer technology expertise, flexible contracts, better quarterly earnings, leadership, customer satisfaction, business value and other jargon.  To have a long-term business relationship with India and most south Asian countries around India, you need to understand the unsaid and the unspoken that may often seem to have no connection or an impediment to business needs.

 

Last Updated ( Wednesday, 14 March 2007 )
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The Art Lesson PDF Print E-mail
Other Competencies
Written by Jim and Michele McCarthy   
Monday, 12 February 2007
We and our students make art in our BootCamps, and what evolved from that work over time is that I would give what I called an art lesson. In order to do that, a certain teaching was required, not really about art but about the structure of identity and the structure of the unconscious.  I was encouraging people to just splash paint on canvas directly from their unconscious, and I wanted to explain why that was a meaningful activity; how we could get to know them better; how we could see things about them; how they could see things about themselves; how they could resolve things, even, by doing that simple act. But to gain the maximal benefit it required that the students pretend that there was a certain architecture to human life that they may not have considered before.
Last Updated ( Tuesday, 13 February 2007 )
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Biorhythms - Want to Believe? PDF Print E-mail
Personal Competencies
Written by Thejendra BS   
Monday, 05 February 2007

Have you ever observed that you feel highly energetic, bubbly and full of energy on certain days, and feel exactly the opposite on some days?  And you may have also observed these high and low feelings can last inside you for several days. But, wait a minute. Doesn't your company mission and vision statement make it mandatory for every employee to be always excited, energetic, and passionate about everything, every minute and every hour?

 

Last Updated ( Thursday, 22 February 2007 )
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Pay The Lumber Tax and Place the Alpha Bet PDF Print E-mail
Interpersonal Competencies
Written by Jim and Michele McCarthy   
Thursday, 01 February 2007

The lumber tax is a cost you incur whenever you do business with men. Men achieve more-and with less friction-when there is a clear hierarchy among them, when their accomplishments are celebrated, and when the perquisites of rank, perceived power, and compliments flow in their direction.

Last Updated ( Thursday, 01 February 2007 )
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Breakfast with Fiorina PDF Print E-mail
Personal Competencies
Written by Susan Dorward   
Thursday, 25 January 2007

In November, 2006, I had breakfast with Carly Fiorina, former CEO of Hewlett-Packard.  Okay, she sat at the table next to mine, and there were about 300 other people at the breakfast, but I was looking forward to hearing Fiorina speak.

 

Fiorina recently published her memoir, Tough Choices (published by the Penguin Group, ISBN 1-59184-133-X).  This talk, co-hosted by Friends' Health Connection and New Jersey Association of Women Business Owners, was a stop on her book tour.  Fiorina spoke on a range of topics from her book, every word of which she assured us she wrote herself.  She then answered numerous questions from the audience.  I took detailed notes, and while I am not quoting Fiorina exactly, much of the wording in the remainder of the article is hers and not mine.

 

Last Updated ( Monday, 26 February 2007 )
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